24 HOUR Cancellation Policy

Project Glow is committed to providing all of our Clients With Exceptional Service. When A Client Cancels Without Giving Enough Notice, They Prevent Another Client From Being Seen. Please use your APPOINTMENT confirmation link or appoinTmeNT reminder (sent 48 hours prior to apt) TO CANCEL OR RESCHEDULE AT least 24 hours Prior Apt To Notify Us Of Any Changes. YOU CAN ALSO EMAIL US AT INFO@PROJECTGLOW.LOVE. If Prior 24 Hours Notice Is Not Given, You Will Be Charged 50% Of Service Cost For The Missed Appointment.

Before you Come IN

When Coming In For You Lash Appointment, Please Make Sure That Lashes Have Been Properly Cleansed And Are Oil Free. This Will Help With The Retention Of The Eyelash Extensions.

  • No Make-Up Around The Eyes /No Mascara Residue, OIL, MOISTURIZER OR EYE CREMAS.

  • YOU MUST CLEANSE YOUR LASHES PRIOR TO EVERY LASH APT. MAKE SURE TO PICK UP A CLEANSER AFTER YOUR APT. IF YOU FORGET TO CLEANSE PRIOR TO YOUR APPOINTMENT, WE DO KEEP A CLEANSER IN STUDIO AND RECOMMEND THAT YOU ARRIVE EARLY TO CLEANSE YOUR LASHES PRIOR TO YOUR APPOINTMENT TIME. CARE FAQ'S.